Authorized Samsung Samsung Washing Machines Service

Samsung Washing Machine Repair - Service Center in Egypt | Call 16062

Authorized Samsung washing machine service in Egypt. We service front load and top load (7-21 kg) with EcoBubble, Digital Inverter, AI Wash. Solutions for all error codes (4E, 5E, UE, dE, LE, Sud). Technician dispatched as soon as possible, original parts, 6-month warranty.

  • Original certified parts
  • 6-month written warranty
  • 1-hour arrival in Cairo
  • Samsung-trained specialists
Call Now: 16062 WhatsApp
Samsung Washing Machines
Samsung
+15 years
24/7 available
6m warranty

Samsung Washing Machine Repair - Unified Service Number 16062

Samsung Washing Machines

Looking for the Samsung washing machine service number? Agent Site is the authorized Samsung washer service in Egypt, specialized in all types: Samsung Front Load (most popular in Egypt), Samsung Top Load (WA series), Bespoke, EcoBubble (7-21 kg). Unified service number: 16062.

We service all Samsung washer faults and codes: 4E (water inlet), 5E (drain), UE (imbalance), dE (door), LE (leak), Sud (foam), CC (temp sensor). Specialist technicians in EcoBubble, Digital Inverter (extended manufacturer warranty), AI Wash. Original parts with invoice and 6-month warranty.

Digital Inverter motor has 5-year (or per-model) manufacturer warranty. Our service preserves this warranty. Call 16062.
Fault Diagnosis

Samsung Washing Machine Symptoms

Top 6 Samsung washer symptoms with causes and solutions.

01 Washer not filling with water Price after inspection Easy DIY

Cycle starts but no water enters. Valve clicks without water.

Most likely causes

  • 1 Water supply valve closed
  • 2 Inlet hose kinked
  • 3 Inlet filter clogged (very common)
  • 4 Inlet valve failure (4E)

What to do

Open valve, clean inlet filter. If persists, replace inlet valve.

Estimated cost Price after inspection
02 Washer not draining Price after inspection Easy DIY

Cycle ends but water remains. Pump may sound without draining.

Most likely causes

  • 1 Drain filter clogged (most common)
  • 2 Drain hose kinked
  • 3 Impeller broken
  • 4 Code 5E

What to do

Clean bottom drain filter from coins and hair. If persists, replace drain pump.

Estimated cost Price after inspection
03 Strong vibration and noise during spin Price after inspection Easy DIY

Strong vibration at spin, loud noise, cycle stops to redistribute.

Most likely causes

  • 1 Heavy clothes on one side (UE)
  • 2 Single large item
  • 3 Washer not level
  • 4 Shock absorbers worn

What to do

Redistribute clothes. If persists, technician checks shock absorbers.

Estimated cost Price after inspection
04 Water leak from washer Price after inspection Specialist

Water on floor, LE code, or door leak during cycle.

Most likely causes

  • 1 Door gasket cracked
  • 2 Hose damaged
  • 3 Code LE - moisture in DV Case

What to do

Disconnect immediately. Identify leak source. Replace damaged gasket or hose.

Estimated cost Price after inspection
05 Door won't lock / Washer won't start Price after inspection Tech needed

Pressed Start but won't begin. Code dE appears.

Most likely causes

  • 1 Door not fully closed
  • 2 Door lock switch damaged (dE)
  • 3 Main PCB failure

What to do

Open/close door firmly. If persists, replace door lock switch.

Estimated cost Price after inspection
06 Clothes not clean or foam on clothes Price after inspection Easy DIY

Clothes have foam residue or smell, or stains not cleaned. Code Sud may appear.

Most likely causes

  • 1 Non-HE detergent (Sud)
  • 2 Too much detergent
  • 3 AutoDispense clogged
  • 4 Heater failure (CC)

What to do

Use HE detergent half-dose. Run empty Rinse cycle. For CC code, check water heater.

Estimated cost Price after inspection
Capacities

We Service All Samsung Washing Machine Capacities

We service all Samsung washer capacities from 7 kg to 21 kg, including 13 kg top load models.

Most Popular
7-8 kg Front Load

7-8 kg Front Load (Most Popular)

Small families, mid apartments
  • EcoBubble
  • Digital Inverter
  • Hygiene Steam
Price range Price after inspection
Most Popular
9-10 kg Front Load

9-10 kg Front Load

Mid families (4-5 persons)
  • EcoBubble
  • AI Wash
  • AddWash
  • WiFi
Price range Price after inspection
11 kg Front Load

11 kg Bespoke

Large families
  • Bespoke
  • AI Energy
  • Space Max
Price range Price after inspection
Most Popular
13 kg Top Load

13 kg Top Load

Large families, daily heavy use
  • Magic Dispenser
  • Air Turbo
  • Digital Inverter
Price range Price after inspection
14-21 kg Top Load

14-21 kg (Highest Capacity)

Large villas, light commercial
  • Wobble Pulsator
  • Digital Inverter
Price range Price after inspection

Prices are estimates for 2026.

Models

Samsung Washing Machine Models We Service

Authorized service for all Samsung washing machine models in Egypt.

Best Seller
WW80T534DAW EcoBubble 8 kg (Best Seller)
8 kg Front Load
1400 RPM
EcoBubbleDigital InverterHygiene Steam
Best Seller
WW90T554DAN EcoBubble 9 kg - AI Wash
9 kg Front Load
1400 RPM
EcoBubbleAI WashAddWashSmartThings
WW11B1944DGB Bespoke 11 kg
11 kg Front Load
1400 RPM
AI EnergyAI EcoBubbleSpace Max
WA14F5S4UWA Top Load 14 kg
14 kg Top Load
700 RPM
Magic DispenserAir TurboWobble
WA80BG4546BR Top Load 8 kg Economic
8 kg Top Load
700 RPM
EcoBubblePulsatorStainless drum
WW70T3020BS 7 kg Economic
7 kg Front Load
1200 RPM
Quick WashDrum Clean
Technologies

Samsung Washing Machine Technologies

Samsung washers use exclusive technologies. Our technicians specialize in each.

01

EcoBubble

Samsung exclusive: mixes detergent with water and air for rich bubbles. Effective at 15°C, saves 70% heating energy.

Benefits
  • Effective at low temperatures
  • Protects delicate fabrics
  • Saves 70% energy
Common faults

Bubble Generator failure, leaks, air channel blockages

02

Digital Inverter Motor (extended manufacturer warranty)

Brushless digital motor. reduced energy consumption. extended manufacturer warranty (models 2022+).

Benefits
  • Exclusive extended manufacturer warranty
  • reduced energy consumption
  • Very quiet operation
Drawbacks
  • High replacement cost outside warranty
  • Sensitive to voltage fluctuation
Common faults

Abnormal noise, vibrations, sudden stops

03

AI Wash & AI Control

Optical and weight sensors with on-device AI adjust water, detergent, time, temperature. Saves 20-30%.

Benefits
  • Auto cycle adjustment
  • 20-30% water/detergent savings
Common faults

Sensor malfunction, AutoDispense failure

04

AddWash + SmartThings

AddWash: small door for adding forgotten items mid-cycle. SmartThings: remote control via app.

Benefits
  • Add forgotten items mid-cycle
  • Remote phone control
Common faults

AddWash door lock failure, WiFi connection lost

05

Hygiene Steam

Steam helps reduce bacteria, dust mites, and allergens. Essential for baby clothes.

Benefits
  • Reduces bacteria
  • Allergen removal
Common faults

Steam generator failure, lime blockage

Error Codes

Samsung Washing Machine Error Codes

Tell us the code on 16062 for initial diagnosis and estimated price.

Code Meaning Likely cause Est. cost Level
4E / 4C / 1 4C Water fill failure Valve closed, hose kinked, or filter clogged Price after inspection Medium
5E / 5C / E2 Drainage failure (most common) Drain filter clogged or drain pump failure Price after inspection Medium
UE / UB / E4 Drum imbalance Clothes gathered on one side Price after inspection Low
dE / dC / dE1 Door lock failure Door lock switch damaged Price after inspection Medium
LE / LC / 1C Water leak detected Hose damage or gasket crack Price after inspection Critical
Sud / 5ud Excess foam (not a fault) Non-HE detergent or too much Price after inspection Low
4C2 / 4E2 / CE Hot water connected to cold inlet Incorrect installation - hoses swapped Price after inspection Low
CC Temperature sensor error Thermistor sensor damaged Price after inspection Medium
bE / bE2 / 8E Stuck button Moisture or Membrane damaged Price after inspection Medium
1E / 1C / E7 Water level sensor failure Pressure switch or hose blockage Price after inspection Medium
4E / 4C / 1 4C Medium

Water fill failure

Valve closed, hose kinked, or filter clogged

Price after inspection
5E / 5C / E2 Medium

Drainage failure (most common)

Drain filter clogged or drain pump failure

Price after inspection
UE / UB / E4 Low

Drum imbalance

Clothes gathered on one side

Price after inspection
dE / dC / dE1 Medium

Door lock failure

Door lock switch damaged

Price after inspection
LE / LC / 1C Critical

Water leak detected

Hose damage or gasket crack

Price after inspection
Sud / 5ud Low

Excess foam (not a fault)

Non-HE detergent or too much

Price after inspection
4C2 / 4E2 / CE Low

Hot water connected to cold inlet

Incorrect installation - hoses swapped

Price after inspection
CC Medium

Temperature sensor error

Thermistor sensor damaged

Price after inspection
bE / bE2 / 8E Medium

Stuck button

Moisture or Membrane damaged

Price after inspection
1E / 1C / E7 Medium

Water level sensor failure

Pressure switch or hose blockage

Price after inspection
Diagnostic Mode

Samsung Washer Self-Diagnostic Mode

Samsung washers have self-diagnostic mode.

How to enter test mode

  1. 1 Disconnect 1 minute
  2. 2 Press Spin + Temperature for 5 seconds
  3. 3 Smart models: SmartThings > Service > Diagnostics

What it tests

1
Digital Inverter motor test Motor runs at varying speeds.
2
Inlet valve test Valve opens/closes in sequence.
3
Drain pump test Pump runs to drain water.
4
Door lock test Lock tests open/close.
5
Thermistor test Sensor reads various temperatures.
Pricing

Samsung Washer Repair & Parts Pricing 2026

Transparent pricing for Samsung washer repair.

Spare Parts

14
  • Digital Inverter Motor 5-year (or per-model) manufacturer warranty
    Price after inspection
  • Main PCB Main control board
    Price after inspection
  • Drain Pump For 5E code
    Price after inspection
  • Inlet Valve For 4E code
    Price after inspection
  • Door Gasket (EcoBubble) Rubber seal - prevents leaks
    Price after inspection
  • Door Lock Switch For dE code
    Price after inspection
  • Temperature Sensor For CC code
    Price after inspection
  • Water Level Sensor For 1E code
    Price after inspection
  • Water Heater For models with heater
    Price after inspection
  • Bubble Generator Samsung exclusive
    Price after inspection
  • Shock Absorbers Set Reduces vibration
    Price after inspection
  • Drum Bearings & Springs For severe vibration
    Price after inspection
  • Control Membrane For bE code
    Price after inspection
  • Inlet or Drain Hose Standard length
    Price after inspection

⚠️ Important notice: Prices on this page are not official and do not constitute a commercial offer. All figures shown are for general information only. The final price for any part or repair is determined exclusively after the technician inspects your specific device and depends on the model, year, condition, and current market prices. The final price is agreed in writing before any repair begins, and the site is not liable for any difference.

Care & Maintenance

Samsung Washer Preventive Maintenance

Preventive maintenance reduces faults significantly.

Monthly

Clean drain filter monthly

Most important step — many 5E codes come from a dirty filter.

Yearly

Install voltage stabilizer

Voltage fluctuation damages Digital Inverter motor and PCB.

Monthly

Run Drum Clean monthly

Run Drum Clean monthly empty without detergent.

Daily

Use only HE detergent

Front Load requires HE detergent only.

Daily

Leave door open after each cycle

Closing door traps moisture causing odor and Bubble Generator damage.

Weekly

Clean door gasket weekly

Clothes residue in gasket causes odor.

Daily

Don't overload

Overloading strains Digital Inverter motor.

Customers

Samsung Washer Repair Reviews

غسالة سامسونج EcoBubble WW90T بتاعتي طلعت كود 4E. اتصلت 16062 الساعة 8 الصبح، الفني وصلني الساعة 9:15. اكتشف إن صمام الدخول مسدود بشوائب من مياه التجمع. نضّفه واستبدل المرشح الدقيق بـالسعر بعد الكشفنيه. الفني قال السعر قبل ما يبدأ. الغسالة بتشتغل زي الجديدة.

WW90T554DAN ⁨(9 كجم EcoBubble)⁩
محمود الصاوي التجمع الخامس

غسالة سامسونج 8 كجم بتاعتي بتعطي كود 5E من فترة. الفني وصلني وفتح فلتر الشوائب السفلي ولقاه مليان عملات وأزرار شعر! نضّفه بـالسعر بعد الكشفنيه بس. وقاللي إن لازم أنظفه شهرياً عشان أمنع المشكلة دي. مشكلة كبيرة اتحلت بسعر بسيط.

WW80T534DAW ⁨(8 كجم EcoBubble)⁩
أمل البحيري مدينة نصر

غسالتي WA14 فوق أوتوماتيك 14 كيلو وقفت تماماً وبتعمل صوت غريب. توقعت تكلفة عالية. الفني وصل وفحصها، اكتشف إن الـ Pulsator مكسور. استبدله بـالسعر بعد الكشفنيه فقط. الغسالة شغّالة ممتاز. متخصصين فعلاً في غسالات سامسونج فوق اتوماتيك.

WA14F5S4UWA ⁨(14 كجم Top Load)⁩
إيهاب الجمل المعادي

غسالة Bespoke 11 كجم بتاعتي ظهر عليها كود dE وكانت بتقفل لوحدها. اتصلت من الإسكندرية وتوقعت تأخير. الفني وصل في نفس اليوم! استبدل مفتاح قفل الباب بـالسعر بعد الكشفنيه. خدمة احترافية وصلت للإسكندرية.

WW11B1944DGB ⁨(11 كجم Bespoke)⁩
FAQ

FAQs About Samsung Washing Machine Repair

What are the Samsung washing machine service numbers in Egypt?
All Samsung washing machine service numbers are unified to one: 16062 - 24/7 for all governorates. WhatsApp: 01050887010.
What is the Samsung service number for washers?
Samsung service number for washers is 16062. Tell us the model and error code for initial diagnosis.
How much does Samsung washer repair cost?
Costs vary. Cleaning 300-600. Inlet valve 650-1,500. Drain pump 950-1,800. Digital Inverter motor 4,200-7,500 (under warranty coverage). Inspection price after inspection.
Code 4E on Samsung washer - what to do?
Code 4E means water fill failure. Check valve, hose, and inlet filter. If persists, replace inlet valve (السعر بعد الكشف).
Code 5E appeared - quick fix?
Code 5E (drain) - 80% solved by cleaning drain filter. If returns, replace drain pump.
Do you service Samsung 13 kg top load washers?
Yes, we service Samsung top load 13 kg and all sizes (WA series). Common faults: Pulsator damage, drum motor failure.
Top load vs front load Samsung repair differences?
Top Load repair is usually cheaper (no door gasket). Uses Pulsator. Larger capacities (up to 21 kg).
Does your repair affect Samsung's 20-year Digital Inverter warranty?
No. Our service helps preserve the manufacturer warranty. Keep our repair invoice as proof.
Do you serve all Egyptian governorates?
Yes, all governorates. Greater Cairo (1 hour), Alexandria/Mansoura/Tanta (2-4 hours), others (same day). Call 16062.
Available 24/7

Need Samsung Washer Repair? Call 16062

Unified service number 16062 - 24/7. Tell us model and code for instant diagnosis. Certified Technician dispatched as soon as possible, original parts, 6-month warranty.

Call: 16062 WhatsApp
1-hour response
6-month warranty
Original parts