Hotline 16062 — calls 24h

Every appliance we service in one place

From a home AC to an industrial chiller, from a café display fridge to a hotel laundry — our technical team covers four full service lines with a documented warranty and formal invoices.

4Service lines
33Appliance categories
9 AM–9 PMDaily visits
6 monthsWritten warranty
Industrial service line

Chillers for factories, malls & hospitals

Full-service chiller maintenance: water-cooled, air-cooled, screw and absorption. Our engineering team specializes in compressor diagnostics, condenser repair and industrial refrigerant charging — capacities from 30 to 1000 tons.

30–1000tons of cooling
4chiller types
16062calls answered 24h

Most-requested brands

Detailed pages for our most-requested brands: appliances, common faults and how to book — the inspection fee is quoted before the visit.

Book a technician in 4 steps

A clear process from first call to written warranty.

  1. 1

    Call or WhatsApp

    Reach us on 16062 or WhatsApp 01050887010 — tell us the appliance, the fault and your address.

  2. 2

    Agree the visit slot

    We agree the earliest available slot in your area — technician visits daily from 9 am to 9 pm.

  3. 3

    Diagnosis + written price

    The technician inspects the appliance and tells you the repair and parts cost before any work starts.

  4. 4

    Repair with written warranty

    Original or compatible replacement parts, depending on the part and model, an invoice and a 6-month written warranty on parts and labor.

Frequently asked questions

Do you service restaurant and industrial equipment, or only home appliances?

We cover four service lines: home, restaurant, hotel and industrial. We have different teams of specialized technicians for each line because restaurant equipment and industrial chillers require certifications and tools that differ from home appliances.

Do you offer recurring maintenance contracts for hotels and restaurants?

Yes. For each restaurant or hotel we set up a preventive maintenance contract covering all equipment — including monthly or quarterly visits, safety checks, filter cleaning, and a written status report.

Which chiller types do you work with?

Water-cooled, air-cooled, screw and absorption. Our team specializes in compressor and condenser diagnostics and industrial refrigerant charging — R-134a, R-410a, R-407c and others.

Do you supply industrial spare parts for cooling towers and AHU units?

We source parts from suppliers. For rare OEM parts, we recommend compatible alternatives with identical specs, full transparency on the swap, and an invoice.

What is the warranty period for industrial repairs?

Home repairs carry a 6-month written warranty. Industrial repairs (chillers, AHUs, cold-storage rooms) have warranties that vary by component and compressor — defined in writing in the service contract.

Do you offer after-hours emergency service for restaurants and hotels?

Hotline 16062 takes calls around the clock, but regular visits run daily from 9 AM to 9 PM. Urgent calls from hotels, hospitals and clients on a maintenance contract get scheduling priority, and any out-of-hours arrangement is defined in the maintenance contract.

Is Agent Site the brands' authorized service center?

Agent Site is an independent repair center — not the manufacturer's authorized service or warranty provider. If your appliance is still under the manufacturer's warranty, contact the manufacturer's service first.

Need a technician or diagnostic visit?

Call 16062 — calls are answered around the clock, and we book the earliest available slot for your area.