Prep Tables Repair in Egypt
Sandwich, salad and pizza prep table refrigeration service
6-month written warranty on the repair and the replaced part
Agent Site is an independent repair center — not the manufacturer's authorized service or warranty provider.
We repair sandwich, salad and pizza prep tables: weak cooling in the wells, refrigerant leaks, thermostat, gasket and drain faults — with a visit at the earliest available slot and a 6-month written warranty.
Prep Tables Service with Agent Site
Prep table repair in Egypt — the refrigerated prep table is the backbone of any restaurant serving sandwiches, pizza or salads. It holds ingredients at a safe temperature (1-4°C), ready for fast preparation. Any cooling fault means lost ingredients and disrupted service. Agent Site repairs all three types: sandwich prep tables, salad prep tables and pizza prep tables.
- Repairs for prep tables from brands such as True, Turbo Air, Atosa and others
- Visits daily 9 AM–9 PM at the earliest available slot for your area
- Original or compatible spare parts + a 6-month written warranty
- Formal invoice
Prep Tables Services
Book a service- Compressor Replacement + Refrigerant Recharge per the Label (R-404A or R-290 — R-290 Is Flammable)
- Thermostat Replacement and Calibration to 1-4°C
- Rubber Door Gasket Replacement
- Cleaning Dust and Grease off the Rear Condenser
- Cold Well Liner Replacement
- Door Hinges Repair + Replacement of Broken Hinges
- Evaporator Fan Motor Replacement
- Clogged Drain Line Inspection and Repair
- New Prep Table Installation + All Connections
- Scheduled Maintenance Visits for Restaurants (by Arrangement)
Prep Tables Types We Service
Sandwich Prep Table Repair for Restaurants
Sandwich prep table repair in Egypt — suited to sandwich shops, fast-food outlets and breakfast restaurants. A stainless-steel top with cold wells (6 to 12 small pans) for cold ingredients such as lettuce, tomato, cucumber, cheese and meats, and a refrigerated cabinet underneath for larger quantities.
A prep table usually has one compressor that cools both the top wells (1-4°C) and the cabinet below. Common faults: weak cooling in the wells, refrigerant leaks, a faulty thermostat or a worn door gasket. Common models include the True TSSU, Turbo Air TST, Beverage-Air SPE and Atosa MSF.
Signs it needs service
- The top cold wells are not cold enough
- The lower refrigerator cools but the top does not
- Water leaking from the bottom of the unit
- Loud compressor noise
- A worn door gasket
- Electricity consumption suddenly jumped
Common faults
- Weak cold well cooling (a blocked evaporator or low refrigerant)
- A worn rubber door gasket
- A faulty thermostat
- A dirty condenser
- A clogged drain line
What we do
- Leak detection and refrigerant charging (R-404A / R-134a per the label)
- Thermostat replacement and calibration
- Door gasket replacement
- Condenser and evaporator cleaning
- Clearing the clogged drain line
- Cold well liner replacement
Care tips
- Unplug the unit and clean the condenser monthly
- Do not overload the cold wells
- Keep ingredients separated in sealed containers
- Check the temperature daily (1-4°C)
Questions
The cold wells are not cold enough, what is the fix?
Usually the evaporator is dirty or iced up, the refrigerant is low from a leak, or the wells are left uncovered for long periods. Cover the wells and make sure the air vents are not blocked; if the problem continues, call a technician.
Do you service the True TSSU?
Yes — we repair True and other brands. Parts are original or compatible depending on the part and model, with a 6-month written warranty.
Water is dripping under the unit — why?
Usually the drain line is clogged, so defrost water cannot reach the drain pan. Unplug the unit and clear food debris from the drain opening; if the problem continues, call a technician.
Salad Prep Table Repair for Restaurants
Salad prep table repair in Egypt — suited to salad restaurants, healthy-food places and restaurants with a salad bar. Similar to a sandwich prep table, but with more cold wells (mega-top models, up to about 18 pans) for a wide range of vegetables.
With so many wells, the chef sees every ingredient in one row, which needs even cooling along the whole top. Common models include the True TSSU series (mega-top models) and the Atosa MSF series.
Signs it needs service
- The large cold wells are not cooling evenly
- The vegetables spoil quickly
- General weakness in cooling
- Water leaking from the drain
- A strange noise from the evaporator fan
Common faults
- A failed evaporator fan motor
- Low refrigerant
- A faulty thermostat
- A dust-caked condenser
- Deteriorated cold well insulation
What we do
- Evaporator fan motor replacement
- R-290 charging for units designed for it — it is flammable, so it is charged with dedicated tools and ventilation
- Thermostat replacement
- Condenser cleaning
- Cold well liner replacement
- Drain pan and line repair
Care tips
- Clean the cold wells daily
- Replace damaged liners promptly
- Check the food temperature itself (4°C or below), cover the wells during slow periods, and move ingredients back to the cabinet at the end of the day
- Check the temperature every shift
Questions
The vegetables spoil quickly, why?
Either the temperature is above 4°C, or the cold well insulation is damaged. A technician measures the temperature precisely and finds the cause.
Do you install a new salad prep table?
Yes — connection, levelling and temperature testing, with a formal invoice and a 6-month written warranty.
Is there a more eco-friendly refrigerant than R-404a?
Yes — R-290 (propane) has a much lower environmental impact and is efficient, but it is flammable, so it is only used in units designed for it; an R-404a unit cannot simply be converted.
Pizza Prep Table Repair for Restaurants
Pizza prep table repair in Egypt — for pizzerias, pizza restaurants and cloud kitchens. It has a marble or granite top for rolling out dough, cold wells on top for cheese, sauce and toppings, and a refrigerated cabinet underneath for the dough.
The marble top matters for rolling dough without sticking, and the wells must keep sauce and cheese at 4°C or below to limit bacteria. Because the unit runs long hours next to the oven, the condenser clogs with flour and grease faster — so cleaning it regularly makes a real difference. Common models include the True TPP-AT, the Atosa MPF8201GR and Turbo Air's TPR series.
Signs it needs service
- The top wells are not cold enough
- The sauce spoils before the end of the day
- The dough in the cabinet below is not cold enough
- The door hinges have loosened from frequent opening and closing
- A refrigerant leak
- High electricity consumption
Common faults
- Weak cold well cooling (very important for the sauce and cheese)
- An ageing compressor with reduced efficiency
- Door hinges loosened from frequent opening and closing
- A worn rubber door gasket
- A condenser clogged with flour and grease
What we do
- Replacement of a commercial compressor with the right capacity
- Deep cleaning of the condenser (flour and grease destroy it faster)
- Replacement of heavy-duty door hinges
- Door gasket replacement
- Refrigerant charging and leak detection
- Cold well liner replacement
Care tips
- Unplug the unit and clean the condenser every two weeks (flour builds up fast)
- Check the door hinges monthly — the door is opened and closed constantly
- Check the temperature of the sauce itself (4°C or below), and cover the wells during slow periods
- Keep dough and sauce separated in sealed containers
- Leave space between the back of the unit and the oven or wall so the condenser can breathe
Questions
The wells and the top are not cold enough — why?
Usually the evaporator is blocked or iced up, the refrigerant is low from a leak, or the condenser is clogged with flour. Clean the condenser with the unit unplugged; if the problem continues, call a technician.
Do you service the True TPP-AT?
Yes — we repair True and other brands. Parts are original or compatible depending on the part and model.
Do you offer scheduled maintenance visits for pizzerias?
Scheduled visits are agreed case by case. Because a pizza prep table runs long hours next to the oven, cleaning the condenser and checking the gasket regularly reduces breakdowns. Call 16062 to arrange an inspection visit and a written quote.
Prep Tables service areas
We cover Cairo, Giza, Qalyubia, Alexandria, Matrouh (North Coast), Sharqia, Gharbia, Dakahlia. Not sure about your area? Call 16062 and we confirm before booking.
- Cairo
- Giza
- Qalyubia
- Alexandria
- Matrouh (North Coast)
- Sharqia
- Gharbia
- Dakahlia
How We Work
- 01
Call or WhatsApp
Reach us on 16062 or WhatsApp 01050887010, and describe the problem in a minute.
- 02
Your visit is scheduled
Technician visits daily from 9 AM to 9 PM — at the earliest available slot for your area.
- 03
Diagnosis + written quote
Instrument-based diagnosis and a written quote — set after inspection, before any work.
- 04
The repair
Original or compatible replacement parts, depending on the part and model, with a test run before handover.
- 05
6-month written warranty
Official invoice + 6-month written warranty on the repair and the replaced part.
Book your prep table service
at the earliest available slot for your area
- 6-month written warranty on the repair and the replaced part
- Technician visits daily from 9 AM to 9 PM
Why Agent Site?
Clear Visit Hours
The line answers calls 24 hours a day, and visits run daily from 9 AM to 9 PM at the earliest available slot for your area.
Commercial Refrigeration Specialist
Technicians who know prep tables: the cold wells, the refrigeration circuit and the controls.
Original or Compatible Parts
Compressors, thermostats, door gaskets and cold well liners — original or compatible, depending on the part and model.
Written Warranty
Every repair comes with a formal invoice + a 6-month written warranty on the repair and the replaced part.
Tips to Extend Your Prep Table's Life
- Unplug the unit and clean the condenser monthly — dust raises power use and strains the compressor
- Check the door gasket weekly — a worn gasket = cold air escaping
- Don’t leave the Cold Wells open for long periods
- Always leave 5 cm of clearance behind the unit for ventilation
- Check the temperature daily with a thermometer (it must be 1-4°C)
- Unplug the unit before a full interior cleaning
- Cover the wells during slow periods and move ingredients back to the cabinet at the end of the day
Frequently Asked Questions
How do I book a technician for a prep table?
Call 16062 and tell us the unit type (sandwich / salad / pizza), the brand and the fault. We book the earliest available slot for your area.
The prep table isn’t cooling enough — what’s the cause?
The most common cause: a worn door gasket or a dirty Condenser. Sometimes it is low refrigerant or a faulty Thermostat. An inspection pinpoints the problem quickly.
Do you offer scheduled maintenance visits for restaurants?
Scheduled visits are agreed case by case and can include condenser cleaning, gasket checks and temperature checks. Call 16062 to arrange an inspection visit and a written quote.
Do you install a new prep table?
Yes — electrical connection, levelling and temperature testing, with a formal invoice and a 6-month written warranty.
What is the typical lifespan of a prep table?
It depends on use and maintenance. The parts that wear out most often are the door gasket and the well liners, and the compressor lasts longer when the condenser is clean and ventilation is good.
Need a prep table technician now?
A broken prep table means spoiled ingredients and service at a standstill. Call 16062 and we will book the earliest available slot.
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