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An independent repair center in the Egyptian market

Agent Site
A Project by Smart Service Group

Home, commercial, and industrial appliance repair in Egypt for 107 brands — specialized technicians, 6-month written warranty, and a written price before work.

Call — 16062 Explore Our Services
107Global & Local Brands
33Home, commercial & industrial categories
6Months written warranty on the repair and the replaced part
24Hours a day the 16062 hotline answers
Agent Site Team
Smart Service Group
A project bySmart Service Group
Our Story

Committed to Quality from Day One

Agent Site is a project of Smart Service Group, a technical maintenance services company operating in the Egyptian market, based at 19 Al-Aanab St., Mohandeseen, Giza. Our idea is simple: clear, straightforward repair from the first call to the warranty.

Agent Site is an independent repair center — not an agent or authorized service center of any manufacturer — and we say so clearly so customers know exactly who they are dealing with. If your appliance is still under the manufacturer's warranty, contact the manufacturer's service first.

We serve homes, restaurants, hotels, hospitals, factories, and data centers in Cairo, Giza, Qalyubia, Alexandria, Matrouh (North Coast), Sharqia, Gharbia and Dakahlia. Our team are specialized technicians, each trained on the appliance types they work on.

Our Mission

Reliable Service for Every Home and Facility in Egypt

Help Egyptian customers trust local technical service — clear price, written warranty, official invoice, and a respectful technician. No tip requests or hidden costs.

Our Vision

The Same Standard of Service for Every Sector

Build an Egyptian brand known for clear pricing, written warranties and reliable appointments, serving every sector from homes to pharmaceutical factories and data centers — at the same reliability level.

Our Values

4 Principles We Work By Every Day

Transparency First

Written price before starting, an invoice, and 6-month written warranty. No hidden fees or surprises.

Real Specialization

We send the technician trained on your brand and model wherever possible. No "generalist trying his luck".

Parts with Invoice

Original or compatible replacement parts, depending on the part and model — the part type is written on the invoice.

Clear Visit Hours

Technician visits daily from 9 AM to 9 PM; the slot is agreed when you book, depending on your area, and hotline 16062 answers calls around the clock.

Ready to Serve You

Call 16062 (calls 24h) and we'll agree the earliest available slot for the right specialist in your area.

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