Technician checking the upper spray nozzles of an open-circuit cooling tower at a chemical plant
Calls 24h · Visits 9 AM–9 PM

Cooling Towers Repair in Egypt

Open and closed cooling tower service, fill pack and pump cleaning

6-month written warranty on the repair and the replaced part

Agent Site is an independent repair center — not the manufacturer's authorized service or warranty provider.

Written warranty6 months
Formal invoiceOn every visit
Spare partsOriginal or compatible
Visit hoursVisits 9 AM–9 PM

Open and closed cooling tower maintenance (counter-flow and cross-flow): fill and spray-nozzle cleaning, fan and gearbox service, and a performance check after the work. Call 16062 for a visit at the earliest available slot for your area.

If your chiller trips on high pressure because of the tower, call 16062 (calls answered 24 hours) and we book the earliest available visit, between 9 AM and 9 PM.

Cooling Towers Service with Agent Site

Cooling tower maintenance in Egypt — when the tower serving a chiller, a production line or a hotel gets fouled or its fan stops, system temperatures rise and power consumption goes up. Agent Site services open and closed towers, in both counter-flow and cross-flow designs, in Cairo, Giza, Qalyubia, Alexandria, Sharqia, Gharbia, Dakahlia and Matrouh (North Coast). We inspect the fill, drift eliminators, spray nozzles, gearbox, fan blades and make-up water, and assess the Legionella risk. Call 16062 now to book a technician.

We service BAC, Marley (SPX), Evapco, Niagara, Paharpur and Delta towers, as well as the round FRP towers common in the market, and fit fill from suppliers such as Brentwood. The service covers cleaning PVC or splash fill, adjusting the bleed-off and make-up water, fan and gearbox maintenance, and water-treatment recommendations — all with one call to 16062.

  • Lower chiller temperatures and power consumption
  • Cleaning of the fill, spray nozzles and basin
  • Gearbox, fan blade and belt maintenance
  • Cleaning and disinfecting the basin and fill, with water-treatment and Legionella-testing recommendations
  • Monthly contracts for the summer season

Cooling Towers Services

Book a service
  • Cleaning Scale and Sludge From PVC and Splash Fill
  • Replacing Drift Eliminators to Reduce Water Loss
  • Cleaning Spray Nozzles and the Water Distribution System
  • Servicing the Gearbox and Changing Oil and Seals
  • Replacing Fan Belts, Bearings and Pulleys
  • Adjusting Fan Blade Pitch and Measuring Vibration
  • Servicing the Make-up Float Valve and Bleed-Off
  • Cleaning and Disinfecting the Basin, With Water-Treatment Recommendations
  • Repairing FRP Panels and Louvers
  • Inspecting and Cleaning Closed-Circuit Coils
  • Measuring the Approach Temperature and Improving Performance
  • Monthly Maintenance Contracts Before and During Summer

Cooling Towers Types We Service

Open-Loop Cooling Tower Repair for Facilities

Open-circuit cooling tower repair in Egypt — the most widespread type of evaporative cooling: water is sprayed directly over the fill and meets the outside air. Common brands: BAC, Marley, Evapco and round FRP towers. Call 16062 for periodic service that keeps it efficient.

In an open tower the cooling water meets the outside air directly, so part of it evaporates — that is what carries the heat away. Because the water is exposed to dust and contamination all the time, this system needs regular water treatment. Common faults are clogged spray nozzles, algae in the basin, and fan corrosion.

Signs it needs service

  • A drop in the water flow rate from the sprayers
  • Heavy white scale building up on the fill
  • Foul odors and cloudy water in the basin
  • Rising fan noise and vibration of the tower structure
  • Water overflowing the basin (faulty make-up valve)
  • A sudden drop in cooling efficiency of the chiller connected to the tower
  • Green algae growing on the inner tower walls
  • Corrosion or holes in the fiberglass fan blades

Common faults

  1. Clogged spray nozzles — one of the most common faults
  2. Salt and algae buildup on the fill pack (fill pack scaling)
  3. Make-up float valve failure
  4. Worn fan motor bearings
  5. Worn or snapped V-belts
  6. Clogged suction strainer
  7. Damaged drift eliminators (increased water loss)
  8. Corrosion of the metal basin and water leakage

What we do

  • Cleaning and unclogging spray nozzles and replacing damaged ones
  • Chemical washing of the fill to remove salts and algae
  • Repairing and replacing float and make-up valves
  • Replacing motor bearings and belts (original or compatible)
  • Cleaning and sanitizing the lower basin and strainers
  • Replacing the drift eliminators to reduce water loss
  • Sealing and restoring fiberglass water basins
  • Mechanical balancing of the fans to ensure stability

Care tips

  • Wash the basin and strainers weekly to keep debris away from the pumps — after isolating and locking out the fan and pump power, and wearing a mask, gloves and eye protection (the spray can carry Legionella)
  • Make sure the chemical dosing system is working to disinfect the water — and never mix chemicals
  • Inspect the spray nozzles monthly; any clogged sprayer reduces the cooling area
  • Review the belt tension regularly; slipping cuts fan speed and wastes energy
  • Carry out periodic blowdown of part of the water to reduce salt concentration

Questions

Why does the tower throw out a lot of water spray?

Usually the drift eliminators are damaged or broken; they catch water droplets and stop them escaping with the air. They should be replaced to save water and cut the spray around the tower. Call 16062.

Can fully clogged fill be cleaned?

If the clogging is very hard scale, chemical cleaning may not work and the fill must be replaced to restore cooling efficiency.

What is the service life of open tower fill?

Usually 5 to 8 years, depending on the water treatment and the type of fill.

Closed-Loop Cooling Tower Repair for Facilities

Closed-circuit cooling tower repair in Egypt — used to protect sensitive systems from contamination: the cooling water flows through closed coils and never touches the air directly. Brands: BAC (Baltimore Aircoil) and Marley. Call 16062 for coil and pump service.

In a closed tower, the process water stays clean and sealed inside the coils, and cooling comes from spraying external water over the coils as air passes through. This reduces corrosion of the chiller and internal equipment. Common faults include external coil corrosion, spray pump failure, and clogged external spray nozzles.

Signs it needs service

  • A hard salt layer forming on the copper or galvanized coils
  • External spray pump failure (spray stops)
  • Process water temperature rising despite the fan running
  • Visible rust on the heat-exchange coils
  • Low water level in the external spray basin
  • Loud noise from the secondary spray pump
  • Corrosion in the air blower fan blades

Common faults

  1. Corrosion and perforation of the heat-exchange coils (coil leakage)
  2. Spray pump failure
  3. Salt scaling on the external coil surface
  4. Clogged secondary water spray nozzles
  5. Faulty fan motor or gearbox
  6. Corrosion of the external tower structure

What we do

  • Repairing and welding coil perforations or replacing the coils
  • Chemical cleaning of the external coil surface to remove salts
  • Servicing and replacing the secondary spray pumps
  • Cleaning and unclogging the external spray nozzles
  • Mechanical service of the fan, motor and gearbox
  • Recoating the metal structure with corrosion-resistant materials

Care tips

  • Keep the external spray water clean; it is the main cause of coil corrosion
  • Inspect the coils periodically to make sure there are no process-water leaks
  • Make sure the spray pump is running properly — if the spray stops, cooling capacity drops sharply
  • Descale the outside of the coil every season to keep heat transfer good

Questions

What is the advantage of a closed tower over an open one?

The key advantage is that the cooling water inside the building stays clean and sealed from air and dust, so corrosion and scaling are much lower, which extends the life of the chiller and internal equipment. The loop still needs water treatment.

If the coil gets a hole, can it be welded?

Yes, welding is possible for minor perforations, but if the corrosion is widespread, it is better to replace the whole coil for safety.

Counter-Flow Cooling Tower Repair for Facilities

Counter-flow cooling tower repair in Egypt — counter-flow describes the airflow, not a separate tower type: the air moves upward against the falling water, and the tower itself can be open or closed. A space-saving, high-efficiency design. Call 16062 for fan, distribution and fill service.

In counter-flow, the coldest air (at the bottom) meets the coldest water, giving high cooling efficiency, and the water is distributed through pressure nozzles above the fill. In a cross-flow tower, by contrast, air enters from the side and the water falls by gravity from open distribution basins on top, so the distribution is easier to service but the tower usually needs more space. Common counter-flow faults include unbalanced spray pressure, top fan motor failure, and fill clogged with heavy dust.

Signs it needs service

  • Uneven water distribution over the fill
  • Violent vibration noise from the top of the tower (the fan)
  • Large amounts of water escaping with the rising air
  • Dust and silt accumulating at the bottom of the tower
  • Outlet water temperature higher than normal
  • Corrosion in the drive shafts

Common faults

  1. Worn top fan motor bearings — one of the most common faults
  2. Unbalanced fan blades
  3. Partial clogging of the pressure distribution nozzles
  4. Worn or broken motor flexible couplings
  5. Fill clogged with settled dust
  6. Faulty vibration switch

What we do

  • Mechanically balancing the fan blades
  • Replacing motor bearings and couplings
  • Cleaning and unclogging the pressure distribution nozzles
  • Washing the fill and removing settled dust
  • Repairing and servicing the vibration and safety sensors
  • Servicing the upper water distribution systems

Care tips

  • Make sure the vibration switch works — it stops the fan if vibration rises, which protects the tower
  • Clean the distribution nozzles regularly to ensure full water coverage of the fill
  • Inspect the upper fan support structure for any rust that weakens its stability

Questions

Why is the counter-flow system considered more efficient?

Because the air passes through the full depth of the fill against the flow of the water, giving a longer contact time and more heat transfer in a smaller footprint.

The fan shakes the whole building — what should I do?

Stop the fan and isolate its power straight away — this is a serious mechanical imbalance that needs the fan balanced and usually the bearings replaced. Call 16062.

Cooling Towers service areas

We cover Cairo, Giza, Qalyubia, Alexandria, Matrouh (North Coast), Sharqia, Gharbia, Dakahlia. Not sure about your area? Call 16062 and we confirm before booking.

  • Cairo
  • Giza
  • Qalyubia
  • Alexandria
  • Matrouh (North Coast)
  • Sharqia
  • Gharbia
  • Dakahlia

How We Work

  1. 01

    Call 16062

    Tell us the tower type (open or closed) and the number of cells. If the chiller shows a high-pressure alarm, give us the code. We assign the right team.

  2. 02

    Water and Mechanical Inspection

    We measure the inlet and outlet water temperatures and check the spray distribution, then inspect the fan, gearbox and fill and assess the level of deposits.

  3. 03

    Cleaning and Repair Plan

    We set out what is needed — chemical cleaning, new fill or gearbox servicing — and explain the downtime required. You get a written price before any work begins.

  4. 04

    Safe Execution

    Before work starts we isolate and lock out the fan and pump power, and we follow working-at-height and spray-protection practices. We wash the basin, fill and nozzles, service the fan, and readjust the bleed-off and float valve.

  5. 05

    Start-Up and Follow-Up

    We measure performance after start-up, recommend water treatment and hand over a report. If a problem appears after start-up, call 16062.

Book your cooling tower service

at the earliest available slot for your area

  • 6-month written warranty on the repair and the replaced part
  • Technician visits daily from 9 AM to 9 PM
Call now16062

Your service details

We save your request and call you to confirm the appointment; WhatsApp opens with the details too.

Why Agent Site?

Booking With the Right Details

Tell us the tower type, the number of cells and the water temperature. We ask about the last cleaning and treatment, and the technician comes with cleaning and measuring equipment.

Understanding Cooling Water

The problem is not only mechanical: dissolved solids (TDS), scale and biocide matter too. We check the make-up water and bleed-off, which protects the chiller and the heat exchanger.

Legionella Risk

Hotels and hospitals must take the Legionella risk seriously. We clean and disinfect the basin and fill, and recommend a water-treatment and regular testing program with a specialist company.

Mechanical Maintenance

We inspect the gearbox, bearings, blade pitch and vibration. Even minor vibration can break a fan or a shaft, so we fix the cause before anything breaks.

When the Chiller Trips

If a chiller is tripping on high pressure because of the tower, call 16062 (calls answered 24 hours). We book the earliest available visit (9 AM–9 PM) and focus on restoring heat transfer.

Performance Test

After maintenance we measure the approach temperature and the inlet–outlet difference, and check the water distribution. Handover is based on numbers, not impressions.

Pricing Transparency

Our clear policy

The price is set after inspection

We give you a rough idea on the call to 16062, based on the number of cells and the level of cleaning; the final written price comes after inspection and before any work.

Calls 24h

Need a cost idea before the visit?

Call 16062 or WhatsApp — describe the problem and we explain the likely fix before the visit.

Call now WhatsApp — 01050887010

Tips to Extend Your Cooling Tower's Life

  • Clean mud and algae out of the basin before summer — after isolating and locking out the fan and pump power, and wearing a mask, gloves and eye protection (the spray can carry Legionella)
  • Monitor dissolved solids (TDS) and bleed-off instead of just adding more water
  • Inspect the spray nozzles if parts of the fill are dry
  • Check gearbox noise and fan vibration weekly
  • Never stop the biocide program in hotels and hospitals — and never mix chemicals
  • Replace the drift eliminators if spray is escaping from the tower
  • Log the approach temperature to spot any drop in performance
  • Save 16062 with your chiller operator and maintenance team

Frequently Asked Questions

How do I book cooling tower maintenance?

Call 16062 and tell us the tower type, the number of cells and the problem. We arrange a measurement and cleaning visit at the earliest available slot (9 AM–9 PM).

What is the difference between counter-flow and cross-flow towers?

These are two airflow arrangements, and either can be an open or a closed tower. In counter-flow towers the air rises against the falling water, usually giving higher efficiency and a smaller footprint. In cross-flow towers the air enters from the side and the water falls from distribution basins on top, which makes the distribution system easier to maintain at some sites.

Do you work on BAC, Marley and Evapco towers?

Yes — we service BAC, Marley (SPX), Evapco, Niagara, Paharpur and Delta towers, as well as round FRP towers. Call 16062 and send a photo of the tower’s nameplate.

Do you handle Legionella control?

We clean and disinfect the basin and fill and check the bleed-off and make-up water, and we recommend a water-treatment program with regular Legionella testing by a specialist water-treatment company.

The chiller trips on high pressure — is the tower the cause?

Very possibly, if the fill is clogged, the fan is weak or the water is not evenly distributed. The inspection measures the approach temperature and isolates the cause.

Do you cover factories and industrial cities?

We cover industrial areas in Cairo, Giza, Qalyubia, Alexandria, Sharqia, Gharbia, Dakahlia and the North Coast (Matrouh) — call 16062 and we will confirm your area.

Do you install new fill?

Yes — we install PVC or splash fill depending on the water quality and the type of dirt. Choosing correctly matters so it does not clog quickly.

What is the lifespan of a cooling tower?

An FRP structure can last 15–25 years; the fill, belts and bearings are replaced periodically depending on water quality and operation.

Technician checking the upper spray nozzles of an open-circuit cooling tower at a chemical plant
Hotline 16062 answers calls around the clock

Need a cooling tower technician now?

A fouled cooling tower makes the chiller trip at the height of the heat. Call 16062 before the building comes to a standstill.

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