My Samsung washer shows code 5E - do I need a technician right away?

Code 5E can usually be fixed in 10 minutes — clean the bottom debris filter at the front of the washer. If the code persists, call Samsung service at 16062. Expected cost: price after inspection depending on whether it is just the filter or the drain pump.

Code UE keeps appearing on my Samsung washer - what is the cause?

UE means drum imbalance. If it appears once, simply redistribute the laundry. If it persists, the cause is usually improper loading (heavy items alone) or worn shock absorbers. Call 16062 for inspection.

How much does Digital Inverter motor replacement cost on Samsung washers?

Digital Inverter motor has a 5-year (or per-model) manufacturer warranty from Samsung. If under warranty, replacement is free through the authorized dealer. Outside warranty, cost is price after inspection plus labor. But in 90% of cases, motor-related codes (LE/dE) have simpler causes.

My washer keeps showing Sud code - is this a fault?

Sud is not a fault! It is a warning of excess foam. Solution: use HE detergent (for automatic washers) at half the recommended amount. Modern washers need far less detergent than the package indicates.

Are Samsung washer error codes different between models?

Core codes are unified across all Samsung washers (4E, 5E, UE, dE, LE). Smart models with SmartThings show descriptive messages alongside codes. All codes above apply to WW80T, WW90T, WA14, Bespoke, and all Samsung washer lines.

Samsung Washing Machine Error Codes Guide

Name: Agent Site
Address: 19 Al-Aanab St., Mohandeseen, Dokki, Giza, EG-GZ, EG
Telephone: 16062
Price range: $$

4E Medium

Water Supply Failure

Aliases: 4C • 1 4C • E1

Repair Cost Price after inspection

  Symptoms You'll See Washer started cycle but no water enters
Valve clicks but no water in drum
Cycle stops suddenly at start
 

  Possible Causes Main wall water valve is closed
Supply hose bent or kinked
Inlet filter clogged with debris and rust
Failed electromagnetic Inlet Valve
Disconnected wiring to the valve
 

  Try Yourself First Ensure water valve at the wall is fully open
Check inlet hose; straighten if kinked
Detach hose at washer and clean fine inlet filter
Verify household water pressure is normal
 

Professional Solution

Replace electromagnetic Inlet Valve or deep-clean inlet filter. For weak high-rise water pressure, install a booster pump.

Call to Fix This Code: 16062

5E Medium

Drainage Failure

Aliases: 5C • E2

Repair Cost Price after inspection

  Symptoms You'll See Cycle ended but water remains in drum
Washer halts at drain phase
Grinding noise from drain pump
 

  Possible Causes Bottom debris filter clogged with lint and coins
External drain hose kinked or blocked
Broken drain pump impeller — most serious cause
Drain pump has electrical fault and does not run
Bathroom/kitchen drain pipe blocked
 

  Try Yourself First ⚠️ Unplug power before any step
Open the bottom debris filter (front lower panel)
Place a container to catch residual water
Clean filter from hair, fabric, and coins
Inspect drain hose for blockages
 

Professional Solution

Clean the debris filter and flush the drain hose. If problem persists, replace the Drain Pump or its impeller.

Call to Fix This Code: 16062

UE Low

Drum Imbalance

Aliases: UB • E4

Repair Cost Price after inspection

  Symptoms You'll See Washer vibrates strongly during spin
Unusually loud noise
Cycle stops at spin phase
Drum repeatedly redistributes clothes
 

  Possible Causes Heavy laundry (blankets, towels) gathered on one side
Too small a load (a single large item)
Overloaded beyond capacity
Washer not level on floor (adjust feet)
Worn shock absorbers — older models
 

  Try Yourself First Open door and redistribute laundry evenly
For a single large item, add a towel or two
Confirm washer is level on the floor
Do not overload past recommended capacity
 

Professional Solution

If issue persists after redistribution, technician inspects shock absorbers and drum springs — may require replacement.

Call to Fix This Code: 16062

dE Medium

Door Lock Failure

Aliases: dC • dE1 • Ed • DC1

Repair Cost Price after inspection

  Symptoms You'll See Washer does not start after pressing Start
Door appears closed but washer shows dE
Door lock clicks but does not run
 

  Possible Causes Door not closed tight due to caught laundry
Damaged electromagnetic Door Lock Switch
Worn door hinges
Main PCB fails to send lock signal
 

  Try Yourself First Open and firmly close the door several times
Make sure no laundry is caught in the gasket
Clean the door gasket from detergent residue
Unplug for 10 minutes and restart
 

Professional Solution

Replace the Door Lock Switch — a simple part. If the Main PCB is the cause, cost rises significantly.

Call to Fix This Code: 16062

LE High

Water Leak Detected

Aliases: LC • 1C • LE1 • E9 • 11E

Urgent — Needs Technician

Repair Cost Price after inspection

  Symptoms You'll See Water on floor around washer
Washer started then stopped suddenly
LE code appeared immediately after start
 

  Possible Causes Damaged internal hoses or connections
Cracked door gasket
Drain hose blocked causing water backflow
Inlet valve failure with constant leak
Moisture entered lower DV Case sensor housing
 

  Try Yourself First ⚠️ Stop washer and unplug immediately
Open door and check for water on the gasket
Inspect floor and locate leak source
Eliminate electrical hazard
 

Professional Solution

Thorough inspection of internal hoses and door gasket. Replace damaged part. Clean or replace DV Case if moisture intrusion found.

Call to Fix This Code: 16062

Sud Low

Excess Foam (Not a Fault)

Aliases: 5ud • SUDS

Repair Cost Price after inspection

  Symptoms You'll See Cycle takes much longer than usual
Sud code appears on display
Cycle repeatedly returns to rinse phase
 

  Possible Causes Used regular detergent instead of HE detergent
Detergent quantity exceeds requirement
Detergent unsuitable for temperature setting
 

  Try Yourself First No technician needed — simple fix
Wait for cycle to complete (foam clears automatically)
Run an empty rinse cycle without detergent
Next time, halve the detergent amount
Use HE detergent only
 

Professional Solution

Not a fault — usage issue. No technician required.

Call to Fix This Code: 16062

4C2 Low

Hot Water Connected to Cold Inlet

Aliases: 4E2 • CE • 14C2 • nF1

Repair Cost Price after inspection

  Symptoms You'll See Washer refuses to start
Incoming water is too hot
Code appears on first run after installation
 

  Possible Causes Installation error — hot water line connected to washer cold inlet
Temperature sensor detects hot water at cold inlet and locks cycle as protection
 

  Try Yourself First Unplug power
Check colors: blue hose = cold, red = hot
Swap hoses if reversed
 

Professional Solution

Swap the hoses — 5 minutes of work.

Call to Fix This Code: 16062

CC Medium

Temperature Sensor Error

Repair Cost Price after inspection

  Symptoms You'll See Water in drum unusually hot (above 50°C)
Code appears during drain
Washer stops mid-cycle
 

  Possible Causes Damaged Thermistor in drum
Heater runs without stopping
Main PCB fails to read temperature
 

  Try Yourself First Unplug power for 30 minutes
Avoid hot-water programs
 

Professional Solution

Multimeter test of sensor. Typically requires Thermistor replacement.

Call to Fix This Code: 16062

1E Medium

Water Level Sensor Failure

Aliases: 1C • E7

Repair Cost Price after inspection

  Symptoms You'll See Washer overfills
Or fails to fill enough
1E code appears at start of cycle
 

  Possible Causes Damaged water level sensor (pressure switch)
Pressure sensor hose clogged with debris
Limescale buildup in hose
 

  Try Yourself First Check the small hose connecting to pressure sensor
Do not disassemble without experience
 

Professional Solution

Replace pressure switch or deep-clean its hose.

Call to Fix This Code: 16062

bE Medium

Stuck Button on Control Panel

Aliases: bE2 • 8E • bC

Repair Cost Price after inspection

  Symptoms You'll See Washer runs by itself with a stuck command
A specific button does not respond
bE code appears repeatedly
 

  Possible Causes Water/moisture intrusion on control panel
Dirt buildup under a button
Damaged Membrane Keypad
 

  Try Yourself First Unplug power
Wipe control panel with a dry cloth
Press all buttons several times to reset
 

Professional Solution

Replace the Membrane Keypad.

Call to Fix This Code: 16062

Samsung Washing Machine Error Codes — Complete Repair Guide & 2026 Pricing

Samsung Washing Machine Error Code Guide — 2026

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Tips to Avoid Samsung Washing Machines Error Codes

FAQs About Samsung Washing Machines Error Codes

محتاج صيانة غسالة سامسونج؟ اتصل برقم صيانة غسالات سامسونج 16062