Vegetables freezing on top shelf? Thermostat failure or too-low setting. Quick fix: adjust to 4-5°. If persistent, the thermistor is dead.
See if any of these signs match your device — each one increases the likelihood of this fault.
These are the causes we encounter while repairing Refrigerator freezing food on shelves — ranked from most to least common.
Failed thermostat keeping cooling on
Thermistor reading wrong
Air dampers stuck open
Setting too low (1-2°)
Control board fault
Fridge too empty
Any of the following = a danger signal — call now and don't try to fix it yourself.
On-site diagnosis, clear pricing before any work, and a documented 6-month warranty.