Drum spider is metal tri-arm structural component bolted to inner drum back. Spider breakage rare by pure mechanical stress — but in Egypt, deep chemical corrosion from salts and limestone turns hard aluminum into brittle material. With unbalanced load, brittle spider undergoes pressure ending in arm splitting.
See if any of these signs match your device — each one increases the likelihood of this fault.
These are the causes we encounter while repairing Drum spider broken (common in Zanussi) — ranked from most to least common.
Deep chemical corrosion from salts and limestone
Cheap high-pH detergents
Detergent residue between spider arms
No vinegar self-cleaning cycles
Repeated unbalanced loads
Excessive bleach use
Washers >5 years most vulnerable
Any of the following = a danger signal — call now and don't try to fix it yourself.
On-site diagnosis, clear pricing before any work, and a documented 6-month warranty.