Medium — Technician inspection recommended

Pilot flame keeps going out

If pilot flame extinguishes the moment you release the start button, thermocouple is dead. It tells the gas valve (magnetic valve) that pilot is lit. If no signal, valve closes gas for safety.

Symptoms That Indicate Pilot flame keeps going out

See if any of these signs match your device — each one increases the likelihood of this fault.

Technical Causes

These are the causes we encounter while repairing Pilot flame keeps going out — ranked from most to least common.

  1. 01

    Bad thermocouple (most common)

  2. 02

    Clogged pilot jet

  3. 03

    Low gas pressure

  4. 04

    Burnt magnetic valve

  5. 05

    Air in gas line (after long outage)

  6. 06

    Clogged gas filter

When to Stop and Call a Technician Immediately

Any of the following = a danger signal — call now and don't try to fix it yourself.

Call now — 16062

This Fault Is Common In These Water Heaters Types

Other Water Heaters Faults

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